Privacy policy

 



Effective Date: April 29, 2025

This Privacy Policy describes how rainbowkids.lk ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please refrain from using the website.

 

 

1. Who We Are

 Business Name: Rainbow Kids (Private) Limited
 Address: 532 B Madiwela Road, Thalawathugoda, 10116, Sri Lanka
 Email: info@rainbowkids.lk

 

 

2. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. Please review periodically for updates.

 

 

3. Information We Collect

We collect personal information to provide and improve our services. This includes:

a. Information You Provide

  • Full name, contact number, email address

  • Shipping and billing address

  • Payment information

  • Account login credentials

  • Customer service communication

b. Automatically Collected Data

  • IP address, device info, browser type

  • Interaction data (pages visited, time spent)

  • Cookies and tracking technology

c. Third-Party Sources

  • Payment gateways

  • Marketing partners

  • Shopify and service tools we use

 

 

4. Use of Personal Information

We may use your personal information to:

  • Process orders and fulfill requests

  • Send order confirmations and delivery updates

  • Respond to inquiries and customer support

  • Personalize and improve our services

  • Prevent fraud and enhance security

  • Send marketing and promotional communications (you can opt out anytime)

 

 

5. Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies help remember preferences, collect usage data, and support functionality. You may adjust cookie settings in your browser; however, some site features may not function properly.

More details: https://www.shopify.com/legal/cookies

 

 

6. Sharing Your Personal Information

We may share your personal data with:

  • Service providers (e.g., delivery, hosting, IT support)

  • Payment processors (for order fulfillment)

  • Marketing and analytics partners

  • Affiliates or corporate group members

  • Authorities when legally required (e.g., fraud investigation)

We do not sell or rent personal data.

 

 

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. Please read their policies before submitting personal data.

 

 

8. Children’s Privacy

At Rainbow Kids (Private) Limited, we specialize in selling toys and other products intended for children, including those under the age of 13. However, this Privacy Policy is intended for the individuals who interact with our website, such as parents, guardians, or adult purchasers. We do not knowingly collect personal information directly from children under the age of 13 through our website.

If you are a parent or guardian and believe that your child under 13 has provided personal information to us without your consent, please contact us using the information provided in this policy so that we may promptly investigate and delete the information as necessary.


 

 

9. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, including fulfilling orders, complying with legal obligations, and resolving disputes.

 

 

10. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

To exercise your rights, please email us at info@rainbowkids.lk.

 

 

11. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to keep your account credentials confidential.

 

 

12. International Users

Your information may be transferred and processed outside of your country. We ensure such transfers comply with applicable legal requirements to safeguard your data.

 

 

13. Contact Us

For questions, complaints, or data access requests, please contact:

Rainbow Kids (Private) Limited
 532 B Madiwela Road,
 Thalawathugoda, 10116,
 Sri Lanka
 Email: info@rainbowkids.lk